If you have not received the funds it is most likely due to your account not being verified or being able to accept transfers. Please contact PayPal customer support to resolve any issues with your account. You can also request a change in payment address or payment method if you are having difficulties with your PayPal account.
These messages are sometimes filtered as spam depending on your email provider so be sure to check your spam folder as well as your inbox. If you are unable to find it, please contact us and we can provide you with the code.
If Gazelle checks out my item and the offer is lowered, what can I do if I disagree? The first action you can take is to request a re-inspection through our Ask a Question form or by calling us at Gazelle.
We will have our Inspections Management Team take a closer look for you. Some evaluations can be edited or overturned to provide you with additional compensation. I was given one mailing label but I have two boxes, how can I receive an additional label? I have upgraded my Apple laptop and I do not see any options to add these upgrades, will you pay me extra money for the upgrades at a later time?
JavaScript is disabled in your browser. See here to learn how to enable JavaScript. Who can I contact about accessibility issues I encountered on this site? How does Gazelle work? How do I set up an account with Gazelle? What condition is the item in? Does Gazelle purchase phones that have been Lost or Stolen? Is my personal information safe with Gazelle? Why should I choose Gazelle? Can I buy or sell in bulk with Gazelle?
What happens to all the devices Gazelle buys? What shipping methods does Gazelle offer? Does Gazelle have a referral program? Are the contents insured against loss or damage?
If so, we will check the address you submitted to see if we can resend it. Please do not hesitate to ask customer care if they can find your check!
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